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Working With BT
What BT Buys - Business Premises Communications Equipment
Introduction
Our portfolio of products is constantly evolving to take advantage of advances in new technology and is supported with an unrivalled range of pre and post sales services .
It ranges from the essential cabling infrastructure to sophisticated telephone systems, call centres, messaging solutions and IT products.
Details
The scope of products and services include:-
Call Connect Systems covering the full market range from small two line systems up to networked multi-site systems with call centre capability. The total requirement is for around 26k new systems pa.
Full VoIP systems.
Voice Applications and CTI including a wide variety of products ranging from:
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Display Units and Wall Boards
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DECT systems for use on Call Connect Systems
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Un-interruptible Power Supplies
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Intelligent Voice Recognition System
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Call Monitoring Systems
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Screen Based Consoles
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Call Management Systems
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Headsets
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ACD Systems
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Call Centre Quality and Efficiency Tools
Integration Services including special software development, customisation of ACD system reports and integration of Call Connect Systems, ACD's with customers own databases to develop integrated business applications.
Voice & Structured Cabling Systems
CRM applications
LAN and WAN equipment including;-
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Routers
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Hubs
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Access Devices
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ISDN terminal Adapters
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Modems
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ATM Devices
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Frame Relay Access Devices
Repair Services for current portfolio and legacy voice products.
Current & Forthcoming Requirements
There are no current or forthcoming requirements for this domain.
However we are always looking for innovative solutions and developments, particularly those which will further enhance our performance and / or improve our revenue returns. If you feel that your product / service falls into this category please let us know via our contact point.
General Contact Details
Name: Lana Steward
Address: pp NS2A7
North Star House
North Star Avenue
Swindon
Wiltshire SN2 1BS
Email: lana.steward@bt.com
Entry Updated: 08 September 2006
